Employee Spotlight: Cynthia Mills

Cynthia Mills brings a unique perspective to her role as Staffing Manager at Supplemental Staffing’s Michigan office. Having moved from Chicago just a couple of years ago, she’s embraced every bit of the change and brought with her a natural talent for building meaningful relationships that has quickly made her a valuable part of the team.

A Story That Started with Fate

Cynthia’s path to Supplemental Staffing is one she describes as more than a coincidence. She was introduced to the company through her previous employer, a long-standing client of the Michigan office. “I believe this to be a clear indicator of fate,” she reflects, “and knowing you’re exactly where you’re supposed to be.” That sense of purpose has carried her through her first year and continues to shape how she approaches her work every day.

From Customer Service to Staffing

While recruiting was a new world for Cynthia when she joined the Supplemental Staffing family, customer service and professionalism were not. ‚ÄúI‚Äôve always thrived in relationship work, whether that be creating, building, or maintaining, and I knew this is exactly what would set me apart as a staffing manager.‚Äù That foundation proved to be exactly the right launching pad. In just one year, Cynthia has grown exponentially, approaching her career with greater confidence and certainty, with no signs of slowing down.

A Workplace That Feels Like Home

When it comes to company values, Cynthia connects most deeply with Supplemental Staffing’s family-oriented culture. “That’s one of the benefits, in my opinion, to being a smaller business. I feel at home every single day I spend in the office. I’m treated with compassion, understanding, and complete respect by every member of the Supplemental team.” This genuine sense of belonging is something Cynthia carries into every interaction she has with candidates and clients alike.

A Unique Approach to Interviewing

What truly sets Cynthia apart is the thoughtfulness she brings to the interview process. She looks for two qualities that might surprise you.

1. The first is eye contact. “While I value communication, I place absolute importance on comprehension, and comprehension begins with attentiveness. Providing adequate eye contact proves that I, as your interviewer, have your full, undivided attention.”
2. The second is how a candidate speaks about themselves. “If they speak about themselves negatively, I find a place in the conversation to allow subtle positivity, to remind them why they, as an individual, are valuable.” Whether she’s praising a certification, acknowledging a special skill, or simply offering encouragement to someone working to move forward, Cynthia makes sure every candidate leaves feeling seen and valued.

Only Just the Beginning

After one year with Supplemental Staffing, Cynthia sees this chapter as just the start of something bigger. “I feel this last year was only just the beginning for me. I am dedicated to continuing to provide unwavering commitment to current clients and employees, and welcoming new ones with open arms.”